Accepted Payment Methods & Policy
Last Updated: August 18, 2026 | AURA HAVEN HOMES LLC
At AuraHaven Homes, we provide a smooth, secure, and encrypted payment experience for all customers across the United States. All transactions on our store are processed directly through Stripe, one of the world's most trusted, certified PCI-DSS Level 1 payment processors.
Available Payment Options in the United States
We accept all major US credit/debit cards and digital payment methods without any additional checkout fees:
Payment Security & Data Protection
Your privacy and transactional security are our highest priority:
- No Card Storage: AuraHaven Homes never stores, logs, or views your full credit or debit card numbers on our servers. All sensitive data is transmitted directly to Stripe's secure infrastructure via client-side tokenization.
- PCI-DSS Level 1 Certified: Stripe is certified to the highest compliance standard in the payments industry.
- 256-Bit SSL Encryption: Every byte of data between your browser and our store is secured with advanced TLS/SSL protocols.
- Fraud Prevention & 3D Secure: Automated real-time fraud monitoring protects cardholders against unauthorized transactions.
Billing Currency & Pricing Transparency
- Currency: All prices on our website are listed and charged in United States Dollars (USD).
- No Sales Tax Collected: AuraHaven Homes does not collect sales tax on any domestic US orders. The price displayed on the product page and at checkout is the exact final price.
- No Hidden Surcharges: We do not impose credit card processing fees, handling charges, or surprise checkout fees.
- Free Standard US Shipping: Every order qualifies for free standard shipping (3–7 business days).
Order Confirmation & Billing Descriptors
Upon completing your payment at checkout:
- An immediate order confirmation receipt with itemized breakdown and your Order ID will be sent to your provided email address.
- Your credit card or bank statement will display the charge as AURA HAVEN HOMES or AURAHAVENHOMES.
Refunds & Cancellations
If you return an item within our 30-day return window or cancel an order before dispatch, refunds are issued back to the original method of payment within 5 to 7 business days following item inspection at our warehouse.
Customer Support & Billing Inquiries
If you have any questions regarding your invoice, payment method, or an upcoming charge, please contact our billing team:
AURA HAVEN HOMES LLC
π 421 E 16TH St Suite 23, Covington, KY 41014
π Phone: +1 (859) 348-9304 (Mon–Fri, 9AM–5PM EST)
βοΈ Email: info@aurahavenhomes.com